Posts tagged Internal Customer Service
Providing Timely Feedback

As 2014 gets into full swing and the realities of the upcoming year are upon us, we encourage you to take a few minutes to think about a frequently overlooked area of Human Resources, the performance review. 

Through our teaching and research initiatives, we have found that hospitality companies, especially those that employ part-time and seasonal workers, fail to provide appropriate work-related feedback on a consistent basis, if at all.

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